top of page

FAQ

  • Covid Policy and Convention Rules
    Playthrough abides by all state, local and government regulations in regards to Covid. Wake County has lifted the mask mandate. Masks are not required but recommended for anyone at risk. If you are sick, stay home. Playthrough also has a set of rules and policies about harassment, stealing, and other issues. Please read more about them at our Rules of Playthrough page. These rules must be followed at all times while at the Playthrough Gaming Convention. Any questions should be addressed to Support@playthroughgc.com.
  • When will tickets be available?
    Tickets on sale soon! Make sure you join our emailing list to get an email when they go live!
  • Can children come to the show?
    Yes, children are definitely welcomed at Playthrough. It is never too early to introduce the little tykes to the gaming world. Any child nine and under gets free admission with a paying adult. Up to 3 children per adult. *Please note that there are no child ticket option, just show up with the child that is under 9 and we will let them in*
  • Where is Playthrough being held?
    Playthrough is being held at the Raleigh Convention Center. The address is 500 S Salisbury Street, Raleigh, NC 27601.
  • When will more details about (Insert Line Here) be announced?
    Details regarding tournaments, panels, and all that other jazz are still being put together and we will have more details soon. The best way to get updates is to follow us on Twitter and Facebook, as well as joining our mailing list. Are you as excited as we are?
  • What is an NPC?
    Playthrough requires a lot of help in order to keep everything moving at a fast and steady pace. These behind the scenes operations that make it all possible are performed by NPCs who give their time to make it all possible. Just like many games, without the NPC, the entire thing would fall apart.
  • I'd like to become an NPC! How can I sign up?
    First off - You're AWESOME! Second - NPC Registration can be found on our NPC Sign-ups Page which will be up soon. Join our emailing list to get notified when registration goes live! Thank you so much! We love you.
  • Can I come in cosplay?
    Absolutely! Cosplay enriches the overall atmosphere of the convention. We encourage anyone willing to come in costume. We even have a fantastic Cosplay Contest!!!! For rules on that head over to our Cosplay page. Weapon checks will be performed prior to admittance. The following are not permitted - *Cannot fire any sort of projectile *Cannot be an airsoft weapon, even if deactivated *Cannot have a sharp or pointy edge, which includes but is not limited to, swords, knifes, daggers, needles, syringes, ect. *Must comply with local weapon laws
  • Where are all the sweet panels and tournaments going to be held?
    All of our panels and tournaments will be held on our main stage, and in the tournament area, which you can find in our event booklet. Check back later for an updated schedule.
  • Can I take pictures or videos at the event?
    Playthrough is a public event and we welcome the usage of photography. Unless otherwise specified, you are welcome to take pictures or videos. If someone does not want their picture taken then please respect them and don't be a jerk.
  • Where can I find information on parking and hotels?
    All of the details can be found on our travel page. You'll be able to see a list of hotels and parking in the area, as well as an interactive map! Well it's not really an interactive map, it's a link to an interactive map. But the map is pretty cool.
  • I have a gaming company and this convention look awesome! How do I exhibit?
    I can see you're an individual with great taste! The best way to learn more about exhibiting at Playthrough is to visit the Become an Exhibitor Page. You can also send an email to Exhibit@PlaythroughGC.com and we will get back to you faster than you can say Parcheesi.
  • None of these witty, well written F.A.Q's answered my question. Who can I ask?"
    Don't see your question answered here? Send us an email at Support@PlaythroughGC.com. Response time will vary depending on how cleverly worded your question is...
  • How many times is the word gladiator posted on your website?
    We don't know - what do we look like? Mathematicians?! We run conventions!
  • Can I leave and reenter?
    Yes! Go eat some Jimmy John's and come on back for more fun!
  • Can I bring a bag?
    Yes! They may be subject to search upon entry.
bottom of page